Quality Policy

Dugal Associates ensures that the associated procedures apply to all activities and work undertaken within the company. Dugal Associates can demonstrate its ability to consistently meet customer, statutory and regulatory requirements together with its commitment to enhance customer satisfaction through conformity with client needs and continual improvement of our systems. Dugal Associates’s success is based on the quality and commitment of its experienced and professional management and construction personnel.
Ongoing development of our projects and upgrading of equipment and facilities ensure that we combine the best in modern building techniques with the best in traditional craft skills. Not only are we are committed to producing a quality product, but also in providing our clients with a quality service throughout the construction of our projects and products. Dugal Associates approach is to listen and openly discuss the individual needs of every contract so our clients receive what they require and more importantly, know exactly what they are getting before any contract is signed. We work closely and collaboratively with our clients throughout project delivery to ensure their expectations are met. Dugal Associates‘s philosophy is to complete the works on schedule without any time overrun or cost overrun and to the entire satisfaction of their esteemed clients.
To ensure the quality of raw materials being used in work all mandatory tests are conducted at the pre-construction/post construction stage either in the Laboratory set up at site or at any renowned Laboratory desired by clients. The number of tests conducted are as per engineering norms or as specified in the BIS codes/ CPWD specification or specifically as mentioned in the terms of agreement. At our end, we Endeavour to work as a team in pursuit of excellence.

Dugal Associates is committed to:

  • Continue to fully meet the requirements of client.
  • Setting and monitoring Targets, objectives and reduce incidents and customer complaints
  • Identify improvements to existing working practices
  • Provide a quality project management service through the delivery of projects and end products.
  • Continually evaluate the effectiveness of HSQE Plans, Work Package Plans and Task Briefing Sheets etc.
  • For Dugal Associates to achieve the above objectives, all employees & sub-contractors must understand the client’s requirements.
Be responsible and accountable for the quality of service and quality of work.

Get in touch

Regd. Office: D-242, Krishna Park, Devli Road, Khanpur, New Delhi-110062.

Corporate Office: Plot No.-55, 2nd Floor, Lane-2 Westend Marg, Saidulajaib,Near Saket Delhi Metro Station, New Delhi – 110030

Call: 011-65655282, 9540819500

E-mail: info@dugalassociates.com